What do you consider, in all honesty, to be the total time taken up by those items yesterday? How many minutes did it represent?
It is normal for human beings to interact and discuss non-work related issues in any working environment. The challenge however is not that this happens, but the extent to which it happens - AND the reasons for it.
Tension-relieving activity like talking, texting, the Internet and telephone conversations don't just happen because people feel the need to interact. There are other factors; ones which, if not recognized and catered for, have far-reaching consequences to the organization in terms of morale, achievement and the bottom line.
The brain goes in the direction of its most dominant thought. In other words, YOU ARE WHERE YOUR ATTENTION IS. The less focused a person tends to be on work, or the task in hand, the more likely they are to be distracted or drawn into tension relieving activities. Whilst one could argue that people should be more professional, focused and goal-orientated, the very nature and biology of the human brain will contradict and prove you wrong every time.
The key to Time Management is NOT managing time. It is managing our own level of productivity and achievement that makes the best use of time, and to achieve this we need to be mentally and emotionally competent. In other words, the more able we are to manage our own mental states, the more able we will become to manage our work and the time it takes to complete tasks, projects, goals and ultimately, the success of the organization. Combine this skill with just a few Time Management tools, and both you AND your organization will reap the rewards.